Thanks “Jason Hong” for taking the time to talk to pouted.com
1.) Can you please tell our readers a little bit about yourself, history you have in hosting industry and enlighten us how InMotion Hosting started and how it grew to what it is today?
Thanks for allowing us the opportunity to be interviewed by HostRating.net.
My name is Jason Hong, and I am the Partner Channel Specialist here at InMotion Hosting. I have worked in various roles in the past, from Product Management to Business Development. I’ve come aboard with InMotion’s marketing team to develop and nurture relationships with opportunities on all levels.
InMotion Hosting‘s history began back in February of 2001, with offices in Virginia Beach, VA and Los Angeles, CA. Through a dedicated service, our employees average 4 years of experience in web hosting, and are under the backing of the staff that has an average of 11 years worth of experience. Such credentials of the workforce, which was nurtured over the span of 10 years, have made our company a respectable force in the hosting industry. Our brand has been expanding rapidly, especially in recent years, as the general public is in need of web hosting services.
2.) InMotion Hosting offers many different solutions and services; can you briefly talk about each of them?
One of the features we offer is the ability to grow with your business as it expands. Other companies may offer just one type of hosting plan. We have a variety of services, from shared hosting to VPS, all the way up to dedicated servers. So instead of having your business move to another hosting service, we can easily transfer you from one platform to another without any downtime. This is essential to businesses who need flexibility in their hosting environment.
3.) What separate InMotion Hosting from the competitors?
Our award winning product is the business class hosting service, designed with the professionals in mind. Not all hosting services are the same, and we wanted to address the segment meant for the business minded. There are some free and cheap hosting services out there, but you will never receive the level of support that we can provide for your business. If you want your site to be a representation of your business, and you need a hosting company to grow with you, InMotion Hosting is your best bet.
4.) InMotion Hosting has been given many Hosting awards. Can you go into a little more detail about it?
Since our inception, InMotion Hosting has earned numerous awards for its products and support. We have also been a 3 Star CNET Certified company for eight years straight and running. We believe the success has come from our simple philosophy of providing great customer support with reliable service. Our business class hosting service has won more awards than any other service, so you know you are going with a dependable hosting company when you sign up with us.
5.) Please share more about InMotion Hosting ‘s data centers and reliability?
Max Speed Zone is an exclusive feature that other hosting companies completely lack. Whereas they have one date center housing all of their servers, we have two; one on the West coast and the other on the East coast.
Why is this so important? Well, if you care about how fast your web page loads, it can make a huge difference for your business. Our Max Speed Zone feature allows speeds up to 6x’s faster than our competitors.
6.) Some people just don’t want to deal with moving from one host to another host. Does InMotion Hosting offer any services to make this moving easier?
With InMotion Hosting’s Zero Downtime transfer process you’ll have immediate access to your account and a temporary URL. That means you can upload your website, create your email accounts and test that everything works correctly before you redirect your domain name.
We also provide clear instructions on how to perform your web hosting transfer and, as always, our Expert Support staff is available 24×7 if you need any assistance.
7.) We feel very important about customer support. What does InMotion Hosting do in terms of customer support? Also, what are your support options?
If there is one thing that I can always stand behind, it is our customer support. It is really the reason we’ve become so successful. This is attributed to the fact that our support team is 100% US based and are trained and operate in house. This allows us to maintain a level of quality that you couldn’t possibly have if you were to outsource. I know that if we get compared to some of the other hosting companies, I can always bring that aspect up as one of our advantages.You can communicate with one of our support staff via any of the mentioned options (live chat, email, toll free number). We are availble 24/7/365.
8.) What are the major changer you are planning to do in the future? What are the short term goals for InMotion Hosting and where do you see you going in the next couple of years?
We have been growing very rapidly the past few years, so we hope to double our customer base in the coming year. With our exceptional support and staff, we believe people are starting to understand the quality of service we are providing, and word of mouth has been our greatest marketing tool.
We want to be able to provide our customers the entire top to bottom experience, so we are going to be launching more services and products to our customers. From hosting to design, to implementation and setup, we are going to be the one stop shop for everything. Stay tuned for that.
9.) Before we go, do you have any current offers, coupons or special deals that our readers can use?
Currently our award winning business class hosting is offered at a special rate of $5.95/month. We also have a phone special for our VPS services.
** Thanks Jason for taking time out of your day to speak to pouted.com and to let our readers get to know you and InMotion Hosting a little bit better.
Thanks for having me, and we look forward to the relationships we can develop with the audience.